Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the section "Note on the Responsible Party" in this privacy policy.

How do we collect your data?

Your data is collected firstly by you providing it to us. This could be data that you enter in a contact form, for example.

Other data is automatically collected or consented to by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. In certain circumstances, you also have the right to request the restriction of the processing of your personal data. You also have a right to lodge a complaint with the competent supervisory authority.

For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time.

Analytics Tools and Third-Party Tools

When visiting our website, your surfing behavior can be statistically analyzed. This is primarily done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is externally hosted. The personal data collected on this website is stored on the servers of the host(s). This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The external hosting is done for the purpose of contract fulfillment towards our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). If the corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, as far as the consent includes the storage of cookies or the access to information in the user's terminal device (e.g., device fingerprinting) in the sense of the TTDSG. The consent is revocable at any time.

Our host(s) will only process your data to the extent necessary to fulfill their performance obligations and to follow our instructions regarding this data.

We use the following host(s):

Microsoft Azure
One Microsoft Way
Redmond, WA 98052-6399
USA

Order Processing

We have concluded a contract on order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that this processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the Responsible Entity

The responsible entity for data processing on this website is Adventure Factory, Tobias König, Aubachstraße 24, 55126 Mainz (Phone: +49 6131 6239772, Email: [email protected]).

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Duration of Storage

Unless a more specific storage period has been specified within this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will occur after these reasons cease to apply.

General Information on the Legal Basis for Data Processing on This Website

If you have given your consent to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR if special categories of data according to Art. 9 para. 1 GDPR are processed. In case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access information on your end device (e.g., via device fingerprinting), data processing is additionally based on § 25 para. 1 TTDSG. The consent can be revoked at any time. If your data is required for the performance of a contract or for carrying out pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also take place based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. The respective legal basis in each individual case is informed in the following paragraphs of this data protection declaration.

Recipients of Personal Data

In the course of our business activities, we work with various external entities. In some cases, it is also necessary to transmit personal data to these external entities. We only pass on personal data to external entities if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest according to Art. 6 para. 1 lit. f GDPR in the transfer, or if any other legal basis permits data transfer. When using contract processors, we only pass on personal data of our customers based on a valid contract for contract processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Against Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARAGRAPH 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION UNDER ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged violation. This right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a standard, machine-readable format, or to have it transmitted to a third party. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Right to Access, Rectification, and Erasure

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, its recipients, and the purpose of data processing and, if applicable, a right to rectify or erase this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. For this purpose, you can contact us at any time. The right to restriction of processing applies in the following cases:

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our web pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion occurs through your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within web pages (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for the execution of electronic communication processes, for providing certain functions desired by you (e.g., for the shopping cart function) or for optimizing the website (e.g., cookies for measuring the web audience) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, the processing is exclusively based on this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.

You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

The cookies and services used on this website can be found in this privacy policy.

Third-Party Cookies

We currently do not use any third-party cookies.

Requests via Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of handling your concern. We will not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; the consent can be revoked at any time.

The data sent to us via contact requests will remain with us until you ask us to delete it, revoke your consent to store it, or the purpose for data storage ceases to exist (e.g., after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Newsletter

Newsletter Data

If you wish to subscribe to the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.

The processing of data entered into the newsletter subscription form is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke the consent you have given for storing the data, the email address, and their use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you have provided for subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or if the purpose ceases to exist. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the scope of our legitimate interest according to Art. 6 para. 1 lit. f GDPR.

Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist will be used only for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

6. Microsoft Azure

We use Microsoft Azure for hosting and providing AI-generated content (Azure OpenAI Service). We solely deploy services hosted within the EU.

These services are offered by Microsoft Corporation, located at One Microsoft Way, Redmond, WA 98052-6399, USA. The use of these services is essential for providing our services and is based on Article 6(1)(f) of the GDPR.

Microsoft processes data provided by you, including in the USA. Microsoft Azure is an active participant in the EU-US Data Privacy Framework, which regulates the lawful and secure transfer of personal data of EU citizens to the USA. Further information can be found on the website of the European Commission: https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en.

Moreover, Microsoft employs so-called Standard Contractual Clauses in accordance with Articles 46(2) and (3) of the General Data Protection Regulation (GDPR). These Standard Contractual Clauses (SCC) are templates developed by the European Commission and ensure that your data maintains European data protection standards, even when transferred and stored in third countries like the USA. By adopting the EU-US Data Privacy Framework and the Standard Contractual Clauses, Microsoft commits to maintaining the European level of data protection when handling your relevant data, even if the data is stored, processed, and managed in the USA. These clauses are based on an implementing decision of the European Commission. The decision and the associated Standard Contractual Clauses can be found here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=en.

Further information on Microsoft's Standard Contractual Clauses can be found at: https://learn.microsoft.com/en-us/compliance/regulatory/offering-eu-model-clauses.

Additional details on data processing within the use of Microsoft Azure can be found in our Privacy Statement at https://privacy.microsoft.com/en-us/privacystatement.

7. Cloudflare

We use the Content Delivery Network (CDN) of Cloudflare Germany GmbH, Rosental 7, c/o Mindspace, 80331 Munich Germany (Cloudflare), to enhance the security and delivery speed of our website. This corresponds to our legitimate interest (Article 6(1)(f) GDPR). A CDN is a network of [worldwide] distributed servers capable of delivering content optimally to the website user. For this purpose, personal data may be processed in server log files by Cloudflare. Please refer to the section “Hosting” for more details.

Cloudflare is the recipient of your personal data and acts as a data processor for us. This corresponds to our legitimate interest in accordance with Article 6(1)(f) GDPR, not to operate our own Content Delivery Network.

You have the right to object to this processing. Whether the objection is successful will be determined in the context of a balancing of interests.

The processing of data specified in this section is neither legally nor contractually required. The functionality of the website is not guaranteed without this processing.

Your personal data will be stored by Cloudflare for as long as necessary for the purposes described.

Further information on options for objecting to and eliminating data processing by Cloudflare can be found under: Cloudflare DPA

Cloudflare has implemented compliance measures for international data transfers. These apply to all global activities where Cloudflare processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). More information can be found at: https://www.cloudflare.com/cloudflare_customer_SCCs.pdf

8. Stripe

We offer the option to process payments through the payment service provider Stripe, ℅ Legal Process, 510 Townsend St., San Francisco, CA 94103 (Stripe). This aligns with our legitimate interest in offering an efficient and secure payment method (Art. 6 Para. 1 lit. f GDPR). In this context, we transfer the following data to Stripe, as far as it is necessary for the fulfillment of the contract (Art. 6 Para. 1 lit. b GDPR).

The processing of the data listed in this section is neither legally nor contractually required. Without the transmission of your personal data, we cannot carry out a payment via Stripe. [You have the option to choose another payment method.]

In its data processing activities, Stripe takes on a dual role as Controller and Processor. As a Controller, Stripe uses your transmitted data to fulfill regulatory obligations. This corresponds to Stripe's legitimate interest (acc. to Art. 6 Para. 1 lit. f GDPR) and serves the purpose of contract execution (acc. to Art. 6 Para. 1 lit. b GDPR). We have no influence on this process.

As a Processor, Stripe functions to complete transactions within the payment networks. In the context of the data processing relationship, Stripe acts exclusively according to our instructions and has been contractually obliged to comply with data protection regulations in accordance with Art. 28 GDPR.

Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).

For more information on objection and elimination options against Stripe, please visit: https://stripe.com/privacy-center/legal

Your data will be stored by us until the completion of the payment processing. This includes the period required for processing refunds, debt management, and fraud prevention.

Mailjet

The sending of emails (e.g., for confirming your email address or resetting your password) is carried out by Mailjet SAS, 13-13 bis, Rue de l’Aubrac, 75012 Paris, France (“Mailjet”). The data you enter (e.g., email address) is stored on Mailjet's servers in the EU. The processing and transfer of this data to Mailjet is based on legitimate interests according to Art. 6 Para. 1 S. 1 lit. f GDPR, as they are essential for the provision of our service. We have concluded a contract with Mailjet for order data processing according to Art. 28 GDPR.

For more information on "Security and Privacy" from Mailjet, please visit https://www.mailjet.de/sicherheit-datenschutz and the Mailjet privacy policy at https://www.mailjet.de/privacy-policy.

Google Sign-In

Our platform offers you the option to sign in using the Google Sign-In service, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This sign-in method allows you to log in without additional registration using your Google account. Please note the following information regarding the processing of your data in the context of this sign-in.

Sign-in Process:

When using the Google Sign-In service, you will be redirected to the Google platform, where you can log in with your Google user data. This process links your Google profile with our service. The information transmitted to us by Google includes:

  1. Google ID
  2. Username
  3. Email Address
  4. Profile Picture

The processing is carried out based on your expressly granted consent during the sign-in process, in accordance with Art. 6 Para. 1 lit. a. You have the option to revoke this consent at any time in the future. To do this, you can log out of your account and remove the link with our app in the settings of your Google account.

Use of Data:

The data transmitted by Google is used exclusively for signing in and identification in our service. We store and process only the information necessary for the registration and use of our service. Your login information is not shared with third parties.

Additional Information:

For additional information on privacy and the terms of use of Google, please refer to the respective documents of Google Ireland Limited, available at the following links:

Privacy Policy: https://policies.google.com/privacy?hl=en&gl=en
Terms of Service: https://policies.google.com/terms